9a99's Terms & Conditions — Fully in Bengali

Terms and Conditions 9a99 serves as a legally binding agreement for use of the platform (including the website and mobile app). 9a99 provides online betting, jackpot, and related entertainment services to users in Bangladesh.

These terms have been published in Bengali so all users can understand them clearly. If you have difficulty understanding any clause, please contact our Help Center Contact us.

9a99By using the services of, you confirm that you have read, understood, and agreed to these terms and conditions. If you do not agree with any part of these terms, please refrain from using the platform.

9a99You must provide accurate and complete information when registering with -. Providing false or misleading information may result in account termination.

• Each individual is entitled to only one can open an account.
• You must provide your real name, phone number, and date of birth when registering.
• Creating multiple accounts will result in all accounts being suspended along with their balances.
• Accounts cannot be transferred or sold to a third party.
• After registration, you may be required to submit a national ID or passport for KYC verification.

9a99 Minimum age to use the platform 18 years. No one under the age of 18 will be permitted to open an account or take part in any betting activity.

We may request identity documents for age verification at any time. Accounts may be temporarily suspended until verification is complete. If a minor is found to have registered fraudulently, the account will be cancelled and all balances forfeited.

9a99- supports deposits and withdrawals via Mobile Pay, Nagad, and Rocket. The following terms apply to all transactions:

• Minimum deposit: ৳100
• Minimum withdrawal: ৳500
• Withdrawal requests are typically processed within 24 hours.
• KYC verification must be completed before processing any withdrawal.
• Withdrawals must be made via the same payment method used for the deposit.
• Additional verification may be required for suspicious transactions.
• If a transaction is delayed due to a technical issue 9a99 not liable.

Deposits from or withdrawals to third-party accounts are not permitted. If you experience any issues with a transaction, contact our support team immediately.

9a99The following rules apply to all betting activity on -. These rules cover all forms of Sports Betting and live betting.

• Once a bet is confirmed, it cannot be changed or cancelled.
• If an event is cancelled or postponed, bets will be refunded.
• If there is a dispute over a result 9a99's decision will be considered final.
• The right to void bets placed at abnormal odds due to technical errors 9a99 reserves.
• Betting through multiple accounts or automated software is strictly prohibited.
• Match fixing or any other form of fraudulent betting is a punishable offence.

9a99To participate in the Jackpot section of -, the following conditions must be met:

• The Jackpot draw is broadcast live and all results are final.
• Each jackpot category has its own entry requirements and prize structure.
• Prize amounts may vary depending on the number of participants.
• Winners must complete identity verification within 48 hours, or the prize may be forfeited.
• If two members of the same household win in the same draw, both will receive their prizes.
• If a draw is cancelled due to a technical error, all participation fees will be refunded.

9a99All bonus offers on - are subject to specific terms and conditions. Please read the relevant terms carefully before claiming any bonus.

• The welcome bonus applies to first-time registrants only.
• A wagering requirement must be met before bonus cash can be withdrawn.
• Expired bonuses will be automatically cancelled.
• If bonus abuse or fraud is detected, the bonus and any associated winnings will be forfeited.
• The same individual cannot claim bonuses across multiple accounts.
• 9a99 reserves the right to modify, suspend, or cancel any bonus offer at any time.

Any of the following activities 9a99are strictly prohibited on and will result in permanent account closure:

• Creating multiple accounts to claim bonuses or promotional offers.
• 's decision shall be considered final.
• Betting through match fixing or the use of insider information.
• Using the platform for money laundering or any other form of illegal financial activity.
• Attempting to gain unauthorised access to another user's account.
• Hacking or cyberattacks targeting the platform's security systems.
• Operating an account using false or misleading information.

9a99 - reserves the right to temporarily or permanently suspend any account under the following circumstances:

• If evidence of a terms and conditions violation is found.
• In cases of fraud or suspicious activity.
• Upon direction from law enforcement authorities.
• If the user submits a request to close their own account.

Users may close their account at any time. Any remaining balance will be eligible for withdrawal, but active bonuses will be forfeited.

9a99 is not liable for:

• Betting disruptions caused by internet outages or third-party technical issues.
• Unauthorised access to an account due to the user's own negligence.
• Personal financial losses resulting from betting.
• Service disruptions due to force majeure or unavoidable events.

9a99-'s total liability shall not exceed the user's total deposited amount under any circumstances.

9a99 We believe gaming should be fun — not a source of financial stress. That's why we're committed to promoting responsible betting.

• Use your account settings to set personal budget limits.
• A cooling-off period can be activated for a temporary break.
• A self-exclusion option is available for users who need an extended break.
• If you notice signs of betting addiction, contact our support team immediately.

To learn more about responsible gaming, visit our Responsible Gaming View the page.

9a99 reserves the right to update these terms and conditions at any time. When changes are made, the "Last Updated" date at the top of the page will reflect the revision.

For significant changes, users will be notified via SMS or app notification to their registered phone number. Continued use of the platform after any update constitutes acceptance of the revised terms.

If you have any questions about these terms and conditions, please get in touch with us: support@9a99.app